Ice Maker Repair Service

Ice Maker Brands We Service

Our brand coverage spans both household refrigerator manufacturers and commercial ice machine companies.

We routinely service Sub-Zero, Viking, Thermador, Bosch, KitchenAid, GE Profile, Samsung, LG, Whirlpool, Frigidaire, Maytag, Electrolux, and JennAir. These brands use various ice production technologies such as dual evaporator cooling, smart sensor calibration, and built-in filtration, all of which require detailed brand familiarity.

For commercial systems, we handle Scotsman, Hoshizaki, Manitowoc, Ice-O-Matic, True, U-Line, and Follett—brands known for their high-volume ice production and specialized cube types (crescent, flake, nugget, gourmet, and full-cube ice). Each brand uses distinct refrigerant pathways, water recirculation designs, and control modules, making trained expertise essential.

Common Ice Maker Problems We Repair

Ice Maker Not Producing Ice

The most common issue involves restricted water flow, often caused by a clogged water filter, faulty inlet valve, or frozen water fill tube. Modern ice makers also rely on thermistors and temperature sensors, which can fail and disrupt the ice production cycle. In some brands like Samsung or GE, issues with the control board or optical sensor may prevent the unit from cycling or harvesting ice.

Low Ice Production or Undersized Cubes

Inadequate ice output usually ties back to water pressure issues, failing mold thermostats, or temperature inconsistencies inside the freezer compartment. Many refrigerator-based ice makers, such as those in KitchenAid or LG models, require precise freezer calibration to ensure proper cube size.

Ice Maker Leaking Water

Leaks can come from cracked water lines, loose inlet valve connections, or a malfunctioning ice mold. In commercial systems, leaks may stem from drain pump failures or overflowing reservoir assemblies.

Ice Maker or Ice Machine Making Unusual Noises

Grinding, buzzing, clicking, or knocking sounds often originate from the ejector motor, auger motor, fan blades, or water valves. Brands like Whirlpool and Maytag frequently show noise issues related to worn icemaker motor modules.

Ice Dispenser Not Working

Dispenser malfunctions may be caused by a jammed auger, broken dispenser arm, or a faulty solenoid. Side-by-side refrigerator dispensers—especially in GE, Samsung, and Frigidaire models—often experience chute freezes or switch failures.

Frozen Ice Maker or Overfreezing

When an ice maker freezes over, the cause is typically a faulty thermostat, poorly sealed door gasket, or air leaks affecting temperature regulation. Frozen fill tubes are especially common in French-door refrigerator designs.

Bad-Tasting or Cloudy Ice

Contaminated or mineral-heavy water, an expired filter, or internal mold growth in the ice bin can alter ice quality. Commercial systems may require scale removal or water filtration replacement to restore cube clarity.

Our Ice Maker Repair Process

1. Scheduling & Intake

Customers begin by submitting service details through our online form or via phone. We gather information about the brand, model, symptoms, and ice machine type to prepare the proper diagnostic tools and parts.

2. Professional Ice Maker Diagnosis

A certified technician arrives equipped with multimeters, thermometer probes, pressure gauges, and brand-specific diagnostic tools. The technician inspects water flow components, electrical connections, freezer temperatures, valves, sensors, fans, and mechanical assemblies to pinpoint the exact failure.

3. Component Repair or Replacement

Depending on the issue, we repair or replace water inlet valves, control boards, thermostats, auger motors, fill tubes, heaters, switches, water lines, or fan assemblies.

4. System Testing & Calibration

After the repair, we test the ice maker through a full cycle. We also calibrate sensors, adjust water flow, and confirm that all moving components operate properly.

Why Homeowners & Businesses Choose Appliance Repair Stars

Our technicians bring years of hands-on experience with the entire ecosystem of ice makers and ice machines—everything from residential refrigerator units to commercial high-output systems. Customers choose us because we offer clear diagnostics, honest pricing, high-quality replacement parts, and fast turnaround times. We rely on professional-grade tools and follow manufacturer guidelines to ensure every repair aligns with the appliance's original engineering.

We also understand how essential ice production is for businesses such as bars, cafés, healthcare facilities, and hospitality operations. Reliable ice production means maintaining food safety, beverage quality, and customer satisfaction, so our commercial repairs prioritize minimal downtime.

When to Call an Ice Maker Repair Specialist

You should call a professional if your ice maker stops making ice, leaks, makes loud sounds, produces small or hollow cubes, or delivers ice that tastes off. Any sign of water pooling, jammed dispensers, temperature instability, or electrical error codes indicates that a component within the system—whether mechanical, electrical, or water-related—requires immediate attention.

Addressing these issues quickly helps prevent internal freezing, water damage, mold growth, or complete system failure.

Your Trusted Partner for Ice Maker & Ice Machine Repair

Whether you're dealing with a Sub-Zero built-in ice maker, a Samsung dual ice system, or a Hoshizaki commercial ice machine, Appliance Repair Stars delivers the expertise needed to restore full, reliable ice production. We combine technical precision, high-quality parts, and customer-focused service to ensure your ice maker performs exactly as intended.

Schedule your ice maker repair today and let our trained specialists bring your home or commercial ice production system back to optimal performance.